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Shipping & Returns

Shipping & Returns

We want you to be 100% happy with your purchases from Somnium street, so we aim to make any returns/exchanges as easy as possible!

If you receive your order and you have selected the wrong size, it doesn't suit you, or you are not happy with your purchase for any reason, you are welcome to send it back for a Store Credit, Refund or Exchange.

Return postage costs will need to be covered by the customer.

Simply shoot us an email at and we’ll be happy to help out

  • We accept returns up to 14 days after purchase

  • You can return your item for an EXCHANGE, REFUND or STORE CREDIT

  • ALL items can be returned EXCEPT underwear, swimwear, bodysuits, hosiery, contact lenses, earrings, cosmetics and opened hair dye, due to Australian health & hygiene regulations.

  • Items must be returned in the original condition - swing tags attached, original packaging, unworn, unwashed. We suggest trying on shoes on carpet to avoid any scuff marks.

  • Please keep the item clean from animal fur, makeup stains & cigarette smoke. We reserve the right to reject any items that are returned in unsaleable condition.

  • The customer is responsible for the return postage costs, unless there was an error with the order. In this case we will cover all costs to ensure you are not out of pocket.

  • Sorry No Returns on Sale or Clearance items.